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Service

Support at every stage.

From the first sketch to maintenance years later — our team works alongside architects, engineers and contractors.

01

Pre-sales consultation

Product selection, photometric advice and budget guidance before you commit to a specification.

02

Lighting design support

Calculation files, mock-ups and sample luminaires to validate the design in real conditions.

03

After-sales & warranty

Spare parts, repair and a straightforward warranty process for the life of the installation.

04

Retrofit & modernisation

Upgrade existing lighting to LED and modern control without rebuilding the architecture.

Frequently asked questions

Yes. IES and EULUMDAT files, DIALux plug-ins, CAD drawings and BIM models are available for every product — see the Resources section, or request files by model number.
For larger projects we offer customisation of finish, mounting and light distribution within the standard housing. Contact the project team with your requirements for a feasibility check.
Standard products carry a five-year warranty against material and manufacturing defects. Extended warranties are available for specified projects; see our service terms.
Yes — we design LED retrofit modules and control upgrades for existing installations, with the aim of preserving the architecture while cutting energy use.
Send a request through the contact form with the model numbers you would like to test. Sample deliveries are arranged with your local distributor.
Our lighting team supports calculations, mock-ups and specification reviews as part of the project process. Reach out early in the design phase for the best result.

Find a distributor

Sales partners across Finland and the Baltic region. List shown as demo data.

HelsinkiValokatu 8, 00100 Helsinki
+358 XXXX XXXX
helsinki@Gokakivi.com
TampereKauppakatu 12, 33100 Tampere
+358 XXXX XXXX
tampere@Gokakivi.com
TurkuHumalistonkatu 3, 20100 Turku
+358 XXXX XXXX
turku@Gokakivi.com